F.A.Q.
Q:Â My internet connection dropped. Can I continue my shopping?
A: Yes, absolutely. We save your cart for a week and notify you about it by email, where you can always find a link to continue your shopping.
Q:Â Can I use the payment method cash on delivery (COD)?
A: No, we do not have this option. Our site is 100% safe and qualified by Shopify Payments, so you can use your card without any worries. You can also always request a refund in case something has gone wrong with your package.
Q:Â When will I be able to receive my order?
A: After an order has been placed, it takes up to 2 working days to pass it to the manufacturer. Then, in up to 2 working days it is handled by the manufacturer. You get a tracking number and the order despatches. After that, it takes up to 6-11 working days to be delivered. You will receive a tracking number to track your order. Check out our Shipping Policy page to read more.
Q:Â My discount hasn't been applied. What should I do to get it?
A: All promotion codes which are promised to you on our social networks or site should be 100% applicable. If you've noticed that something hasn't worked, please inform us and we will make sure that you've got what you've been promised.
Q:Â Is my country on the shipping list?
A: Usually we deliver worldwide. However, due to COVID-19 situation at the moment we restricted our delivery and now we delivery to Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Czech Repulic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Las Palmas, Sweden, United Kingdom, United States.Â
We have some temporary problems with shipping to Norway and Switzerland due COVID-19.
Read more in our Shipping Policy.
Q: Should I stretch the canvas on a frame before or after painting?
A: We recommend to stretch canvas first and then paint.If you stretch the canvas after painting is finished, the paint may crack, which will ruin your work.
Q: Which color should I paint unnumberd gray areas on canvas?
A: In your drawing set there are jars with a white dot at the top. You need to use them for painting gray areas.
Q:Â Â How can I change/correct my address?Â
A: We can change or correct a shipping address only if you don't receive a tracking number yet. In this case you can contact our support team and ask to change the address ASAP.
Q: Is it safe to get a package from China?
A: All packages from China are absolutely safe for you. World Health Organisation says:
If you still have any questions, please contact our friendly support team:
 Â
support@justpaintbynumbers.store
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WHY CUSTOMERS CHOOSE OUR COMPANY?

New level of quality
Our products made from high-quality materials. All orders are subject to a quality check before being sent. Your painting won't disappoint you.

FREE &Â EXPRESS SHIPPINGÂ
We provide free delivery worldwide on all orders. We will process your order in 3 business days after you place it. After sending the order, the average delivery time is 14 days.

Support at all times
 Our support works 7 days a week, even on weekends (8AM-23PM CET). If you are having any problems, just email us. Our support is sure to help you!

Guarantees & safety
Your payment is protected by Shopify systems. If we can't fulfill or deliver your order, we'll give you 100% money-back.

Have you ever tried to impress people with your artistic skills but ended up drawing something even less comprehensible than a Picasso painting?
If you think youâre a hopeless case, worry not! We aim to help bring out the artist in you, no matter how reluctant. We at have the perfect solution to your creative problems.
Imagine a canvas that tells you how to paint. Sounds impossible, right?
Itâs real, and it comes in the form of Just paint by numbers kits!
Here you will find the largest selection of paintings and unique designs of different sizes and types of frames. We have more than 50 collections of nature, landscapes, cities, animals and many others. Also you can get your own custom design.

Our online store, beloved and trusted by thousands of customers, has a good reputation and ranking 4.3/5 based on more than 20 reviews in an independent website TrustPilot. We won't disappoint you!
We sell art canvasses that have small numbers indicating a corresponding color for a certain area. With this, the user can easily figure out which colors go well together. You donât even need to be a Fine Arts graduate to paint a masterpiece that can sit right next to Leonardo Da Vinciâs artworks.
These are sourced from designers dedicated to creating designs that play with varying levels of difficulty. If you're a newbie to painting, the numbers will serve as a clear guide for you to follow, letting you practice color blending and mixing. For artists with more experience, you are given room to improvise, play with depth or add your own touches.
Even our manufacturers provide vibrant paints that will accurately match the reference photograph. Their paint brushes, an important tool for an artist, ensure that every brush stroke serves its purpose.
We are one big family dedicating a lot of time and effort in assuring that your painting experience will allow you to relieve stress and release creativity. And all your queries will be handled in a fast and efficient manner 7 days a week with the help of our support team via live chat and email. Also we are happy to offer you free shipping for any order, no minimum purchase amount required.
What are you waiting for? Get your very own Just Paint by Numbers kit and other exciting hobby products such as Diamond Painting, Scratch Painting and Wooden Jigsaw Puzzles!